Cookies Policy

What are cookies and how do we use them on this website?

1. What are cookies?

Cookies are small files that are stored on your device when you visit our website. Their function is to remember information about your browsing to improve your experience, ensure the proper functioning of the store, and offer content tailored to your preferences.

2. What types of cookies do we use?

2.1. Essential (mandatory) cookies

These cookies allow the website to function correctly. They include functions such as:

Shopping cart management

Checkout process

Security and fraud prevention

Access to protected areas

Without these cookies, the store cannot operate properly.

2.2. Performance cookies

These help us understand how visitors interact with the website. They analyze:

Most visited pages

Loading times

Technical errors

The information is anonymous and is used exclusively to improve the user experience.

2.3. Functionality Cookies

These cookies allow us to remember your preferences, such as:

Language

Country

Currency

Recently viewed products

They make your browsing experience smoother and more personalized.

2.4. Marketing and Advertising Cookies

These cookies are used to show you relevant ads based on your interests. They may come from:

Advertising platforms

Social media

Remarketing tools

These cookies are only activated if you give your consent.

3. What do we use cookies for at RIELH?

To ensure a secure and efficient purchase process

To remember your browsing preferences

To analyze website performance and optimize it

To offer recommendations and relevant content

To maintain an experience consistent with RIELH's identity: elegant, intuitive, and customer-centric.

4. How can you manage or disable cookies?

You can accept, reject, or customize cookies from the consent banner that appears when you enter the website. You can also modify your preferences in your browser settings.

Please note that disabling certain cookies may affect the store's functionality, especially the shopping cart and checkout process.

5. Do we share information with third parties?

We only share data with providers who help us operate the store (for example, analytics, advertising, or logistics tools). All of them comply with strict security and data protection standards. We never sell your information or use it in a way that is incompatible with your consent.

6. Data Retention

The duration of cookies varies depending on their type. Some are deleted when you close your browser (session cookies), and others remain for a limited period to remember your preferences (persistent cookies).

7. Changes to this Policy

We may update this Cookie Policy to reflect improvements, legal changes, or adjustments to our services. The current version will always be available on this page.

8. Contact Us

If you have any questions about the use of cookies or how we manage your data, you can contact us at our customer service email address. official@rielh.com