Shipping information
Reliable local shipping with PostNord, CoolRunner, GLS, DAO and more throughout Denmark.
FAQs about shipments
What shipping methods do you use?
We work with local carriers such as PostNord, CoolRunner, GLS and Dao
Where are you located?
How long does delivery take?
Can I track my shipment?
Do you ship internationally?
Typical International Parcel Transit Times (PostNord Tracked/Parcel):
To most EU and European countries: 2–4 business days
To the Nordic countries (Sweden, Norway, Finland): 2–7 days
To other regions (rest of Europe): generally 4–7 days or more
Worldwide (such as the USA, Canada, Asia, Australia): 5–15 business days or more
Yes, we ship internationally. Delivery times vary depending on the carrier and destination.
Within Denmark: typically 1 to 5 business days.
Within Europe: typically 3 to 10 business days.
Outside Europe (international): typically 7 to 20 business days, depending on customs and local postal services.
Our headquarters are located at Dybbølsbro, 3, 6th floor, 1577 Copenhagen
Yes, we offer tracking for all our shipments. Once your order has been processed, you will receive a tracking number so you can check the status of your package at any time.
Typical GLS transit times from Denmark (business days, weekday deliveries):
Western and Central Europe (e.g., Germany, Netherlands, Austria): 2-3 business days GLS
Some more distant EU countries: 3-5 business days GLS
Estimated express delivery to major European cities: around 24-48 hours
What happens if I'm not home when the package arrives?
The courier usually leaves the package at a nearby collection point or attempts a second delivery, according to the company.
The customer can file a claim with the courier company. Most offer compensation depending on the type of service purchased.
What happens if the package is lost or delayed?
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