Frequently Asked Questions
Get all your questions about bags, shipping, and more answered in one place.
Frequently Asked Questions (FAQs)
How long does shipping take?
Shipping usually takes between 3 and 7 business days.
Yes, we accept returns within 14 days of purchase.
All our bags come with a 2 year warranty against manufacturing defects.
You will receive a code to track your package online.
How can I track my order?
Are there shipping costs?
National shipping is free, international shipping starts at 150 DKK.
Which countries do they ship to?
We ship internationally. If your country is not listed during the checkout process, please contact us and we will assist you personally.
International orders may be subject to taxes or customs duties according to the regulations of each country. These charges are the customer's responsibility.
Do I have to pay taxes or customs duties?
Yes. Each bag is made by skilled artisans, following traditional processes that guarantee quality, durability, and a luxurious finish.
Do the bags have a warranty?
Can the colors vary from the photos?
Yes, there may be slight variations due to lighting, device screen, and the handcrafted nature of the leather.
Are the bags handmade?
Can I return a bag?
Exclusive leather goods with a minimalist design, created for those who value quality, style and functionality.
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